Who are Shipper?
A shipper is a motorbike-based delivery driver who plays a crucial role in transporting goods, food, and passengers to their destinations. In Vietnam, shippers are commonly known as “xe ôm.”
In the past, “xe ôm” specifically referred to motorbike taxi drivers who only transported passengers. However, with the rise of platforms like ShopeeFood, Be, and TikTok Shop, the term “shipper” has evolved to include both delivery and passenger transport services. They primarily operate through ride-hailing and delivery apps, becoming an essential part of urban life in Vietnam by making transportation and online shopping more convenient than ever..
Vietnam currently has over 300,000 shippers operating in diverse areas, including:
Supporting e-commerce platforms (Shopee, Lazada, Tiki) and logistics companies (Ahamove; XanhSM…).
Linked to apps like GrabFood, ShopeeFood, and Be.
Through ride-hailing services like GrabBike, Gojek, BeBike, XanhSM shippers also act as companions on every journey, meeting people’s flexible travel needs.
The shipper profession in Vietnam has become an essential part of modern life. Shippers are not only responsible for delivering goods and food but also for transporting passengers, meeting the increasing mobility demands of society. However, this profession comes with many challenges that need attention.
Shippers rely on fluctuating orders, facing unpredictable earnings that barely cover living costs.
Long hours, harsh weather, and constant pressure push shippers to physical and mental exhaustion.
Understand more about the shipper profession through real stories.
Shipper News Back To Home Who Protects Technology Drivers and Shippers? Recent incidents in Hanoi and Da Nang, where delivery workers were assaulted, have raised significant public concern due to their severity and unusual violent nature. These cases may reflect
Shipper News Back To Home Who Protects Technology Drivers and Shippers? The recent incident in Hanoi, where a shipper was brutally assaulted by a Lexus driver, highlights the myriad risks faced by individuals in the delivery sector. Confronted with numerous